The Charlotte Observer, NC, health-Business column
In south Charlotte Office Park, there is a cluster of brick modern building, I shouted “Cigna city.”
The buildings house 1000 employees of Cigna, the National Health Insurance Fund. Cigna a national call center is located in a building. Steve White, Cigna, oversees operations NC, is in another sector.
If I turned the Call-Center a few months, people were optimistic. “This is a very dynamic environment,” said Regina Beaverson an administrator.
But it was difficult to Cigna City:
Cigna has been losing members in North Carolina, where most sensitive losses in the HMO business and commercial activities in their networks, the doctor and treatment of damage too great, the employer himself insured.
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